Shipping Policy

Shipping Policy

At LIFEEVO.SHOP, we’re dedicated to providing fast, reliable, and efficient shipping across Pakistan. Here’s everything you need to know about our shipping process:

1. Shipping Locations
We ship to all major cities and towns across Pakistan, including Lahore, Karachi, Islamabad, Rawalpindi, and beyond. We also cater to remote and rural areas, ensuring everyone can access our products!

2. Processing & Dispatch Time

  • Orders placed before [cut-off time, e.g., 2:00 PM] are dispatched the same day.
  • Orders placed after this time will be processed and dispatched on the next business day.

Our team works Monday through Friday, excluding weekends and public holidays. During peak seasons or sales periods, dispatch may take a bit longer, but we’ll notify you if there’s any delay.

3. Shipping Charges
We charge a flat 200 PKR shipping fee on all orders within Pakistan. This applies to all items, unless the product is unusually large or heavy, in which case additional charges may apply. You will be informed of any extra charges before completing your purchase.

4. Delivery Times

  • For Major Cities (Lahore, Karachi, Islamabad, Rawalpindi, etc.), delivery typically takes 4 to 5 business days after your order is processed and dispatched.
  • For Remote Areas, delivery may take 5 to 10 business days, depending on the location.

Please note that delivery times are estimates and can be affected by external factors such as weather or holidays.

5. Order Tracking
Once your order is dispatched, we will send you an email with your tracking number and a link to track your order. You can use this tracking information to monitor your delivery status.

6. Delivery Issues
If your order hasn’t arrived within the expected delivery timeframe or if there are any issues (damaged items, wrong products, etc.), please contact us immediately. Our customer support team will assist you and resolve the issue as quickly as possible.

7. Address Accuracy
To ensure smooth delivery, please double-check that your shipping address is accurate and complete at the time of checkout. We are not responsible for delays or issues caused by incorrect address information.

8. Cash on Delivery
We offer Cash on Delivery (COD) as a payment option for customers within Pakistan. You can pay in cash when your order arrives at your doorstep—simple and secure!

9. Order Modifications or Cancellations
If you need to modify or cancel your order, please reach out to us as soon as possible. We can make changes if your order has not yet been processed or dispatched.

10. Contact Us
If you have any questions or need assistance with your order or shipping, don’t hesitate to contact our customer support team at [your contact email or phone number]. We’re here to make your shopping experience with LIFEEVO.SHOP hassle-free and satisfying!